Firmware Installer

To update the firmware, you will need to plug your watch into a supported computer. Firmware Updater does not work with any mobile devices or tablets.

WARNING: DO NOT INSTALL ON MARTIAN NOTIFIER

Apple Installer (OS 10.8 to 10.12)

Download Version 2.37

Windows 7, 8 and Windows 10 Installer

Download Version 2.37 (32Bit)

Download Version 2.37 (64Bit)

CLICK HERE to find out your computer is running a 32-bit version or 64-bit version of the Windows operating system

CLICK HERE to view the firmware update workaround on Window 10

IMPORTANT NOTE:

  • Charge your battery fully before updating firmware.
  • If your Watch is not updated within 5 minutes, unplug the Watch from the computer and restart the Firmware Update process. Do not allow your Watch battery to drain completely before finishing the Firmware Update.
  • Do not use Update Mode on the Watch unless instructed to do so by a Martian Customer Service representative.
  1. Click the “Download” link above that corresponds to your Windows operating system.
  2. Double-Click on the downloaded file to extract.
  3. Follow the instructions within the Martian Voice Command Firmware Updater program. You will be prompted to connect your watch at the appropriate time.
  4. Once the Martian Voice Command Firmware Updater is installed on your Computer, click “Finish” and the Martian Voice Command Firmware Updater will begin the Firmware Update process.
  5. When prompted, connect your Martian Voice Command Watch to your computer using your Martian micro USB cable (other cables may not work). Then click “Next” on the firmware updater.
  6. The update will take up to 5 minutes but should be much quicker. You will see progress bars on your computer. If you don’t see progress after 5 minutes (progress bar is frozen) or if you receive an error message, stop the update, close the Firmware Updater, and unplug/re-plug the watch to reset it and start again. If the update process is successful, you will see an “Upgrade Successful” page.
  7. If the installation fails, click “Finish”, return to C:/Program Files/Martian VC Firmware Updater/ (as long as you did not change the install destination), and double-click DFUWizard.exe. Unplug and re-plug your cable into your Computer and try again.

 

Note for Windows 8 Users: When downloading the Firmware installer for Windows 8 you may get a security warning about the file being downloaded. Let us assure you that our Firmware installer is free of viruses and is perfectly safe to install on your computer. Please click the arrow to the right of the Discard button and select Keep. Further, when you double-click on the downloaded file on Window 8, you may receive a message that “Windows protected your PC”. Please click the More Info link and click Run Anyway to proceed with the installation of Firmware for your Martian Voice Command Watch. These errors will not appear on Windows 7. This is new to Windows 8 security for downloaded Internet files.

IMPORTANT NOTE:

  • Charge your battery fully before updating firmware.
  • If your Watch is not updated within 5 minutes, unplug the Watch from the computer and restart the Firmware Update process. Do not allow your Watch battery to drain completely before finishing the Firmware Update.
  • Do not use Update Mode on the Watch unless instructed to do so by a Martian Customer Service representative.
  1. Click the “Download” link above that corresponds to your Mac operating system.
  2. Check your download destination folder and double click the zip file to decompress the installer.
  3. Since the Martian Voice Command Firmware Updater is an App developed by Martian Watches and not Apple, you may be required to do the following on your Mac before the Firmware Updater will run:
    • Go to “System Preferences”.
    • Select Security & Privacy.
    • Click on the lock icon in order to edit the menu options.
    • Enter your admin system password.
    • Under “Allow apps downloaded from:” Select “Anywhere”.
    • Close window.
  4. Connect your Martian Voice Command Watch to your Mac using your Martian micro USB cable (other cables may not work).
  5. Turn Off the watch, double click firmware Updater icon to begin the process. Follow the Firmware Updater steps closely.